What are the five steps of a Root Cause Analysis (RCA)?

The five steps of Root Cause Analysis (RCA) focus on a systematic approach to identifying the fundamental reasons for a problem to prevent its recurrence. The steps outlined in the correct answer encompass the following essential aspects:

1. Construction: This involves the preliminary setup and understanding of the problem at hand, gathering of data, and defining the scope of the RCA process.

2. Investigation: This step includes in-depth examination and analysis of the factors contributing to the problem. It entails collecting information, interviewing relevant stakeholders, and identifying potential relationship patterns that might indicate causation.

3. Recommendation: Based on the investigation findings, this step involves proposing solutions or corrective actions that address the identified root causes. This ensures that the recommendations are targeted towards eliminating the fundamental issues rather than merely addressing symptoms.

4. Implementation: This stage involves putting the recommended solutions into action. It requires creating a plan for execution, allocating resources, and assigning responsibilities for the actions to be taken.

5. Evaluation: The final step is to assess the effectiveness of the implemented solutions. This involves measuring the outcomes against expected results to determine whether the root causes have been effectively addressed and whether the problem has been resolved.

Understanding these steps is crucial for